Refunds and cancellations
Before paying
Confirm the cancellation, rescheduling and refund conditions for your chosen lesson plan with Jam And Play before paying. Keep a copy of the enrolment details and payment confirmation.
Requesting help
For a cancellation, payment error or refund enquiry, contact the academy using the details below. Include the student’s name, lesson plan, payment date, amount and transaction reference, along with a brief explanation. Do not include passwords or full card details.
Reviewing your request
The relevant enrolment terms and payment details are needed to assess a request. Contact the academy to confirm whether a refund applies and, where applicable, its amount, method and expected timing. This page does not set a universal refund entitlement or processing deadline.
Lesson changes
If you need to change a lesson, contact the academy with the scheduled date and your availability. Ask how the conditions of your plan apply before assuming a lesson has been cancelled or rescheduled.
Contact Jam And Play
For questions, contact info@jamandplay.com or +91 78779 25128. We are based in Udaipur, Rajasthan, India.